Privacy Policy
Effective October 5, 2026
This policy explains what information CHUA Cleaning Services collects through chua-cleaningservices.com, how we use it, and the choices you have.
Who we are
CHUA Cleaning Services is a house cleaning company based in Toms River, NJ 08753, serving Ocean and Monmouth County. You can reach us at (732) 581-8738 or customerservice@chua-cleaningservices.com.
Information we collect
Information you send us. When you send a quote request through the estimator, we receive what you enter: your name, phone number, email address, town, the details of your home (bedrooms, bathrooms, type of clean and how often), the estimate you were shown, any message you write, and the page you sent it from. We also record the IP address the request came from, which helps us block spam. If you call or email us, we keep the information you give us in that conversation.
Information collected automatically. We use Google Analytics, loaded through Google Tag Manager, to understand how the site is used — which pages are viewed, roughly where visitors are located, what kind of device and browser they use, and whether someone taps our phone number or starts or sends the quote form. Google Analytics uses cookies to do this. Our hosting provider and content delivery network also process technical data such as IP addresses in order to deliver the site and keep it secure.
How we use it
- To reply to your quote request and confirm the details
- To schedule and provide cleaning services
- To understand how the site is used and improve it
- To prevent spam and abuse of the quote form
We do not sell your personal information, and we do not use it to send you marketing you did not ask for.
Who helps us process it
We share information only with the service providers that help us run the site and the business, and only so they can do that job:
- GoDaddy hosts the website and stores quote requests in the site’s database
- Cloudflare delivers and protects the website
- Brevo delivers the email that notifies us of a new quote request
- Google provides analytics through Google Analytics and Google Tag Manager
- Our business email provider, when you write to us or we write to you
We may also disclose information if the law requires it.
Cookies
The site uses analytics cookies set by Google Analytics. It does not use advertising cookies. You can block or delete cookies in your browser settings and the site will still work, including the quote form. Google also offers a browser add-on to opt out of Google Analytics.
How long we keep it
We keep quote requests and correspondence for as long as we need them to respond to you and to manage our relationship with you as a client. If you would like us to delete your information sooner, ask and we will.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call (732) 581-8738 or email customerservice@chua-cleaningservices.com and we will take care of it.
Children
This website is intended for adults arranging cleaning services. We do not knowingly collect information from children under 13.
Changes to this policy
If we change how we handle information, we will update this page and the effective date above.
Contact
Questions about this policy: (732) 581-8738 or customerservice@chua-cleaningservices.com.